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    • Fee Schedule
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Visit a Branch

Chat Now

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  • Bank
    • Checking
      • FREE Checking
      • Free Young Adult Checking
      • Fresh Checking
      • Club Accounts
      • Spend & Save Program
        • Spend & Save Terms & Conditions
      • Check/Debit Card
      • Lost or Stolen Debit/Credit Cards
      • Switch Kit
      • Order Checks
      • Direct Deposit
      • Overdraft Protection Services
      • eStatements & eAlerts
      • Understanding ATM Fees
    • Savings
      • Share Savings
      • Holiday Savings
      • Special Savings
      • Youth Accounts
      • Member Rewards
      • Understanding ATM Fees
      • Understanding Regulation D
      • Deposit Insurance
    • Money Market Accounts
    • Companion Money Market Account
    • Certificates
      • Share Certificates
      • Right Start Share Certificates
    • Health Savings Account (HSA)
      • FAQs
    • Special Accounts
      • Estate Account
      • Power of Attorney (POA)
      • Representative Payee/FBO Account
      • Trust Account
    • Printable Forms
    • Account Disclosures
    • Privacy Policy
    • Financial Calculators
    • Fraud Protection
      • Fraud Alerts
      • Security Statement
    • Education and Housing Counseling
  • Borrow
    • Credit Cards
      • Lost or Stolen Debit/Credit Cards
      • Visa® Restrictions & Travel Alerts
      • Visa® Checkout
      • Cardholder Printable Forms
    • Mortgages
      • Mortgage Information
    • Home Equity
      • Fixed Rate Second Mortgage
      • Interest Only Home Equity Line of Credit Long Line Example
    • Vehicle Loans
      • New Car Loans
      • Used Car Loans
      • Auto Loan Refinance
      • Motorcycle Loans
      • Boat Loans
      • Auto Rate Discounts
      • Vehicle Insurance (Auto & Homeowners)
      • Auto Loan Payment Calculator
      • Auto Buying Toolkit
      • Skip-A-Payment
    • Personal Loans
      • Lifestyle Loan
      • Cash-In-A-Flash Loan
      • Skip-A-Payment
    • Student Loans
      • College Resource Center
    • Debt Protection
    • Guaranteed Asset Protection Plus Long Line Example
    • Mechanical Repair Coverage
    • Loan Printable Forms
      • Direct Payment Form
      • Loan Due Date Change Form
      • Skip-A-Payment
  • Investment
    • GLCU's Financial Advising Center
    • Individual Retirement Accounts (IRAs)
      • IRA Savings
      • IRA Money Market Accounts
      • IRA Share Certificates
      • Catch Up Contributions
  • Business
    • Business Checking
    • Business Savings Account
  • Insurance
    • Auto & Homeowners Insurance
    • Life Insurance
    • Accidental Death & Dismemberment Insurance
    • Health Insurance
    • Deposit Insurance
  • 24/7 Access
    • Online Banking
      • Bill Pay
      • eStatements & eAlerts
      • Visa® Restrictions & Travel Alerts
      • Your Credit Score
      • Money Manager
    • Mobile Banking
      • Mobile Bill Pay
        • Online Mobile Agreement
    • Shared Branching
    • Branch & ATM Locations
      • Holiday Hours
      • Understanding ATM Fees
    • Touch Tone Teller
  • About Us
    • Contact Us
    • Careers
    • GLCU History
    • Board of Directors and Executive Leadership Team
    • Member Rewards
    • GLCU Scholarships
    • Blog
    • Newsroom
    • Disclosures
    • Getting Involved
      • Virtual Food Drive
      • Toys for Tots
      • Mad City Money
    • Contest & Raffle Rules
    • Security
  • Rates and Fees
    • Deposit Rates
    • Consumer Loan Rates
    • Home Equity Rates
    • Fee Schedule
    • Business Fee Schedule
    • Mortgage Rates

Visit a Branch

Chat Now

Schedule an Appointment

Open an Account

Apply for a Loan

Apply for a Credit Card

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Student Loans

Great Lakes Credit Union has everything you need to help manage your money and plan for the future.

Learn More about Student Loans

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Routing #271984832 | NMLS #528665

Visit a Branch

Chat Now

Schedule an Appointment

Student Loans

Great Lakes Credit Union has everything you need to help manage your money and plan for the future.

Learn More

HomeBankFraud ProtectionFraud Alerts

Fraud Alerts

PHISHING ALERT: Some GLCU members have reported phishing scams involving requests for a mobile wallet verification code. These scams are being presented via phone and email. Scammers are posing as GLCU representatives and requesting the following information:

  • Mobile Verification Code sent to the member via email or text
  • Card Pin Number
  • CVV
  • Expiration Date

As a reminder, GLCU will never ask for any of the information shown above when contacting members. If you believe you have received a request for your personal information that is not legitimate, do not respond to the requests, click on links, or open attachments. Please contact GLCU toll-free at (800) 982-7850.

Report Computer Fraud

To report potential e-scams, please go to the Internet Crime Complaint Center and file a report. Note: the FBI does not send mass emails to private citizens about cyber scams, so if you received an email that claims to be from the FBI Director or other top official, it is most likely a scam.

If you receive unsolicited email offers or spam, you can forward the messages to the Federal Trade Commission at spam at uce dot gov


Phishing Scams

Some GLCU members have reported phishing scams involving a request for personal information from an outside source. These phishing scams are being presented in the following ways:

  • Email
  • Telephone
  • Cell Phone
  • Text Message
  • Internet
  • Web Connect
  • Mail

If you believe you have received a request for your personal information that is not legitimate, please do not respond to the requests, click on links, or open attachments. File a report with the Federal Trade Commission and contact GLCU locally at (847) 578-7000 or call toll free at (800) 982-7850.

If you have Verizon, AT&T or T-Mobile cell phone service and you receive Phishing text messages, you can forward the messages to SPAM or (7726). These cell phone carriers can investigate the phishing attempts.


Gift Card Scams

Gift cards are for gifts, not for payments. They’re popular with scammers because they’re easy for people to find and buy, and they have fewer protections for buyers compared to some other payment options. They’re more like cash: once you use the card, the money on it is gone. 

If someone calls you and demands that you pay them with gift cards, you can bet that a scammer is behind that call. Once they have the gift card number and the PIN, they have your money. If someone asks you to pay them with gift cards:

  • Report it to the Federal Trade Commission at ReportFraud.ftc.gov. Report it even if you didn’t pay. Your report helps law enforcement stop scams.
  • You can also report it to your state attorney general.
  • If you lost money, also report it to local law enforcement. A police report may help when you deal with the card issuer.

Read this article to learn more about gift card scams. 

  • Checking
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  • Money Market Accounts
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  • Health Savings Account (HSA)
  • Special Accounts
  • Printable Forms
  • Account Disclosures
  • Privacy Policy
  • Financial Calculators
  • Fraud Protection
    • Fraud Alerts
    • Security Statement
  • Education and Housing Counseling
  • Checking
  • Savings
  • Money Market Accounts
  • Companion Money Market Account
  • Certificates
  • Health Savings Account (HSA)
  • Special Accounts
  • Printable Forms
  • Account Disclosures
  • Privacy Policy
  • Financial Calculators
  • Fraud Protection
    • Fraud Alerts
    • Security Statement
  • Education and Housing Counseling

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P.O. Box 1289, Bannockburn, IL 60015 © 2022 Great Lakes Credit Union. All Rights Reserved.

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